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MacBook Pro Flexgate Issue - Cause, Symptoms, and how we fix it?

Does your MacBook Pro have a Flexgate Issue?

Have you recently started seeing a 'stage light' effect at the bottom of your MacBook screen, which was initially barely visible, but with time, it is becoming more and more prominent, and now your display shuts out on its own at a certain angle, or your backlight has failed completely after this scenario of the 'stage light', and sudden shut-offs happened for few days? If any of these situations sound familiar, then we are sorry to say that your MacBook Pro is facing a MacBook Flexgate issue, and you should get it fixed as soon as possible to save it from any further damage.

What is MacBook Flexgate Issue?

Maybe you have heard this term from an old MacBook user or may be hearing it for the first time, but it's a common issue in MacBooks. Now you must be thinking that I keep my MacBook close to my heart and never let anything happen to it; then why my MacBook has this issue? Well, it's not your fault! It is an intrinsic fault in MacBook, either due to some carelessness in design or some technical complexity. By default, the flex cables are too short in length, so whenever you open or close your lids, a certain pressure is applied on the flex cables that damages them, which happens every time you open and close your lid. So after some time, their connections break due to constant damage to the flex cable, and your backlight fails.

How do we repair the MacBook Flexgate issue?

Now you must be sad after hearing all this but don't worry; we are here to help you out. We have years of experience fixing the Flex Gate Issue and have repaired a lot of MacBooks to this date, so rest assured that your device is in the right hand. We follow a step-by-step process:

 

Inspection

We start by inspecting your device to check whether it has Flexgate Issue or the backlight issue is happening due to some other reason. We open up your MacBook and check the flex cable. If we see a small tear on a cable, then it's clear that the backlight issue is due to the breakage of the flex cable.

Damaged Section Removal

Now that we know that your flex cable has broken, we will fix it to ensure that this issue gets resolved and won't happen again. We start by removing the display and cutting the damaged section of the cable. Now that the bad guy is out, it's time to replace it with a new section by soldering a new and longer cable in the previously damaged cable to ensure that this issue won't happen again.

Testing Stage

Our job does not end with repairing, but we also go through a complete testing phase to ensure the functionality and durability of your device after repair, so you don't have to go through the hassle of coming back with the same issue.

Which models do we repair?

Below is a list of MacBooks where we can fix the issue with the backlight.

If you are unsure what model your MacBook is, then send us a message with the serial number printed on the bottom case, and we will check it for you.

2016 MacBook Pro 13" A1708 , EMC 2978, MacBookPro13,1

2016 MacBook Pro 13" A1706 , EMC 3071, MacBookPro13,2
2016 MacBook Pro 15" A1707, EMC 3072, MacBookPro13,3
2017 MacBook Pro 13" A1708, EMC 3164, MacBookPro14,1

2017 MacBook Pro 13" A1706, EMC 3163, MacBookPro14,2
​2017 MacBook Pro 15" A1707, EMC 3162, MacBookPro14,3
2018 MacBook Pro 13" A1989, EMC 3214, MacBookPro15,2
2018 MacBook Pro 15" A1990, EMC 3215, MacBookPro15,3

2019 MacBook Pro 13" A1989, EMC 3358, MacBookPro15,2

2019 MacBook Pro 13" A2159, EMC 3301, MacBookPro15,4

No Fix, No Fee

Sometimes we can not repair the issue with our standard backlight fix method as the damage is in the panel, and in such cases, we won't charge any fees due to our no fix no fee policy.

In most cases we can fix your MacBook within 1 working day.

We charge £200 and offer 12 months warranty.

Check if your MacBook is covered by Apple repair program. All details can be find in link below:

https://support.apple.com/en-in/13-inch-macbook-pro-display-backlight-service

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